Artificial intelligence (AI) has become a buzz phrase in recent years, and many people are exploring its applicability to HR. This impulse has caused some anxiety. After all, doesn’t bringing AI into HR reduce the “human” half of the equation? On the contrary, AI can actually handle some of HR’s more tedious, impersonal processes, thereby enabling HR professionals to spend more time engaging with employees and potential hires. Through AI, firms can improve the experience of their candidates and even help make the process more effective by eliminating unintentional bias.
Applications of AI include resume parsing, which eases the burden of reading through hundreds of documents, and chat bots, which can provide personalized answers to candidates before they even apply.